Hoomn. The unified platform
for Human and AI teams
The modern way to run business. Manage client engagements, automate business logic, scale your team.
One platform, endless solutions
Whatever you need to build, Hoomn adapts. Same foundation. Infinite possibilities.
Automate claims, renewals, and underwriting while keeping humans in the loop for complex decisions.
Claims Processing
Policy Renewals
Underwriting Support
Humans and AI, in harmony
Five types of handoffs. Zero friction. Full context preserved every time. The technology enables seamless collaboration between AI agents and your team.
Example Scenario
Client asks about a complex refund policy edge case. AI confidence: 67%
Design once, deliver everywhere
Three layers working in perfect harmony. You design the journey, clients experience it seamlessly, automation handles the rest.
Create client journeys with our visual builder. Drag and drop paths, steps, and logic. No code required.
Enterprise-grade foundations
Visual workflow builder. Knowledge bases with RAG. RPA automations. Real-time updates. Full compliance. Everything you need.
Visual Journey Builder
Drag-and-drop workflow design. Reusable paths, conditional logic, scheduled automations. No code required.
RAG Knowledge Bases
Connect your documents, policies, FAQs. Agents answer with your knowledge.
RPA Automations
Robotic process automation built in. Data entry, validations, external actions.
Real-time Updates
WebSocket-powered. See changes as they happen across all portals.
GDPR Compliant
UK/EU data residency. Row-level security. Multi-tenant isolation.
SOC2 Compliant
Type II certified. Security controls audited. Trust and transparency built in.
Full Audit Trail
Every decision logged. Every handoff tracked. Complete transparency.
Purpose-built interfaces
Each user gets the perfect tool for their job. Clients, agents, and admins all work in harmony.
Guided experiences for your clients. Applications, document uploads, AI assistant.
Build your AI workforce
Create specialised AI agents with custom behaviours, knowledge bases, and skills. Deploy them across your workflows. Watch them learn and improve.
Support Agent
Client Support
Capabilities
Agent Teams
Agents collaborate and hand off to specialists
Support → Domain Expert
Complex query escalation
Onboarding → HR Agent
Employee setup handoff
Independent by design
We use the best models for each task today, while building our own specialised models for tomorrow. Multiple providers. No single point of failure. Complete independence.
Multi-Model Architecture
Different models for different tasks. We orchestrate across providers to get the best results for each use case.
Building Our Own Models
Specialised models trained for specific domains. Client service. HR operations. Financial workflows. Our IP, our control.
Your Data Stays Yours
GDPR compliant. UK/EU data residency. Your data is never used to train external models. Full data sovereignty.
Hoomn AI
Domain-specific models built in-house
GPT models for general reasoning
Claude for nuanced decisions
Llama for cost-effective tasks
Built to impress
Enterprise-grade architecture. Real-time capabilities. Technology we're proud to own, built to standards that would impress any engineering team.
Architecture
- Microservices
- Event-driven
- GraphQL API
- WebSocket real-time
AI & ML
- Multi-model orchestration
- RAG pipelines
- Confidence scoring
- Domain SLMs
Automation
- Visual journey builder
- RPA engine
- Scheduled triggers
- Webhook integrations
Enterprise
- Multi-tenant isolation
- Row-level security
- Full audit trails
- GDPR compliant
Every line of code is ours. Every architectural decision considered. We don't just use technology — we create it.
Ready to build your
hybrid workforce?
Start automating what you can. Empower your team for what you can't. Join the private beta today.